Nanook
Introducing the NookTech Newsletter: Subscribe Today!
The Nanook Technology Services Service Desk is excited to announce that we're starting a newsletter to keep subscribers up-to-date on changes regarding UA computer accounts and services!See more information in our news article here: /nooktech/news/newsletter-announcement.php
Technology Services
News & Announcements
Sep 26
UA Gmail users may have noticed a new icon recently appear to the side of their inbox: the KnowBe4 Phish Alert button looks like an orange fishing hook, and can be used to quickly mark suspicious emails as phishing attempts.
Jun 18
As of June 30th, 2025, SMS (text messages) will be removed as an authentication option within Duo MFA to improve account security.
Apr 23
As of May 11, 2025, Zoom Scheduler will be made available to all UA Zoom users. Users will be able to creating a booking schedule and reserve appointments with users, even users outside of the UA system.
Popular Services
Below are links to some of our most popular services.
IT Resources
- Zoom Video Conferencing
- Account/Password Help
- Google Apps @ UA
- Media Device Registration
- Training Services
- Transcript Request Info
- UA Blackboard
- Video Conferencing
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Security tools, practices, policies, and information
- Data Security
UA IT News
October 03, 2025
The University of Alaska's Office of Information Technology has released new Generative Artificial Intelligence (GenAI) policies and resources to help employees navigate this fast-moving technology.
September 05, 2025
To help us keep accurate records and follow federal rules, please review your personal information in UAOnline each fall and spring semester.
Current System Status
Planned Outages
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